| Policies |
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RESERVATIONS Reservations can only be made by phone. Contact us at 816-640-5788 if you live in the Kansas City metro area or toll-free at 1-877-272-5788 if you live outside the Kansas City area. We do take calls from 8:00AM until 10:00PM each day. Reservations are guaranteed by advance payment or valid credit card number and expiration date. You may also contact us by email at innatwestonlanding@kc.rr.com to check on availability. CANCELLATIONS Full refund if cancelled 7 days or more in advance of the date of reservation. Less than 7 days notice, 100% penalty. All cancellations must be received by telephone and we do not honor cancellations left on our email or voicemail due to the fallibility of those machines. SMOKING Smoking is only allowed in designated OUTSIDE areas. CHECK IN/CHECK OUT Normal check-in hours are 4:00 until 6:00PM. Earlier or later check-in only with prior arrangement. Check-out time is 11:00AM. SPA HOURS Spa hours are 8:00AM until 10:00PM. Towels are provided. CHILDREN Children twelve years of age and older are always welcome at the Inn. Younger children can sometimes be accommodated on weekdays and also when the entire Inn is booked by one party, such as for a reunion or wedding. Parents are responsible for any breakage or damage. |
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